Bamboo Flooring Lumber Liquidators


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Bamboo Flooring Lumber Liquidators

Our firm is investigating class action lawsuits involving bamboo and other flooring products manufactured by Lumber Liquidators. There have been reports that certain Lumber Liquidators flooring is allegedly defective, and prone to premature cracking, splitting, warping, and shrinking. Allegations also include that Lumber Liquidators flooring contains excessively high levels of formaldehyde, a known carcinogen. If you or someone you know has purchased Lumber Liquidators’ bamboo and other flooring, contact Parker Waichman LLP today for a free, no-obligation legal consultation.
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Bamboo Flooring Lumber Liquidators

With more than 355 locations, Lumber Liquidators is North America’s largest specialty retailer of hardwood flooring. The Company features more than 400 top quality flooring varieties, including solid and engineered hardwood, bamboo, cork, laminate and resilient vinyl. Additionally, Lumber Liquidators provides a wide selection of flooring enhancements and accessories to complement, install and maintain your new floor. Every location is staffed with flooring experts who can provide advice and useful information about Lumber Liquidators’ low priced product, much of which is in stock and ready for delivery.
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Bamboo Flooring Lumber Liquidators

A March 1, 2015 “60 Minutes” report was aired regarding allegedly serious issues at Lumber Liquidators’ factories located in China. The report followed a probe of factories that manufacture laminate flooring for Lumber Liquidators and certified laboratory testing of the product. Although the manufacturer indicates that it is “CARB 2” compliant with California standards, the investigation revealed that, according to Lumber Liquidators’ factory managers, the lumber was not compliant.
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Bamboo Flooring Lumber Liquidators

According to the lawsuit, a California resident had Morning Star Bamboo Flooring installed in early October 2013. The flooring was installed by a licensed flooring contractor in an unoccupied home. The Plaintiff alleges that within weeks, she noticed defects such as scratching and splintering. Upon contacting Lumber Liquidators by phone on October 30, 2013, she was instructed to complete a “General Disclosure Statement” and mail it to the company’s Claims department. The lawsuit states that the Plaintiff’s home was inspected by an employee of Inspect Solutions, a company retained by Lumber Liquidators. The inspector blamed the issue on the Plaintiff and the installers and claimed that no defects were present in the product, the lawsuit alleges. The Plaintiff continues to observe warping, splitting, buckling, and shrinking, the lawsuit alleges.
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Bamboo Flooring Lumber Liquidators

The report found that some homeowners are removing their Lumber Liquidators flooring, even if they are unable to afford replacement flooring due to an array of defect issues. For example, “60 Minutes” reported that hundreds of thousands of homes nationwide likely have the potentially defective Lumber Liquidators Chinese laminate flooring and that the flooring may be in excess of formaldehyde standards.
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Bamboo Flooring Lumber Liquidators

In addition to allegations of defects and premature failure, Lumber Liquidators has also been sued over the levels of formaldehyde used in their wood flooring. For example, a class action lawsuit filed in Virginia alleges that the company’s Chinese Wood Flooring releases excessively high levels of formaldehyde and also alleges that Lumber Liquidators illegally sources the wood from China and other countries.
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Bamboo Flooring Lumber Liquidators

Megan of Atlanta, GAMay 12, 2017Verified ReviewerSatisfaction RatingThe people at Lumber Liquidators were extremely helpful and knowledgeable. Due to an ordering error with a different flooring company, I needed to buy floors that were in stock to stay on my remodeling schedule. Lumber Liquidators had tons of options in stock for me to choose from that I was able to take home the same day. Great experience overall. The only wood floor store I’ll ever use!read more Helpful?yesnobookmarkBookmark this reviewshareShare this review Share on FacebookShare on TwitterShare on Google plusemail
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Bamboo Flooring Lumber Liquidators

Susan of Oakton, VAMay 12, 2017Verified ReviewerSatisfaction RatingWe went to Lumber Liquidators on a Sunday and found 2 flooring options we liked. I brought home samples, but not before leaving a deposit for one of the options to secure the sale price. On Monday, we decided to go with the second option, so I went back to the store and placed the order. They forgot I already gave them $1000 deposit. I had to remind them, otherwise I would have been charged for the whole order. A rep came to our home to take measurements. So far, so good.I went to Lumber Liquidators a third time to straighten out the padding order and arrange for delivery. I still did not receive a receipt or documentation of my deposit, which I placed on a credit card. Each time I went to the store, they had no record of my previous transaction. With delivery anticipated and (I thought) everything finally in order when I left the store the third time, the next call I expected was notification of delivery time and date. What I got instead was a call the next day asking me if I was still interested in the materials! I couldn’t believe what I was hearing and had visions of the whole project going really badly. I canceled the entire order. NEVER again! The right hand doesn’t know what the left hand is doing in the Chantilly, VA store.read more Helpful?yesnobookmarkBookmark this reviewshareShare this review Share on FacebookShare on TwitterShare on Google plusemail
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We went to Lumber Liquidators on a Sunday and found 2 flooring options we liked. I brought home samples, but not before leaving a deposit for one of the options to secure the sale price. On Monday, we decided to go with the second option, so I went back to the store and placed the order. They forgot I already gave them $1000 deposit. I had to remind them, otherwise I would have been charged for the whole order. A rep came to our home to take measurements. So far, so good.I went to Lumber Liquidators a third time to straighten out the padding order and arrange for delivery. I still did not receive a receipt or documentation of my deposit, which I placed on a credit card. Each time I went to the store, they had no record of my previous transaction. With delivery anticipated and (I thought) everything finally in order when I left the store the third time, the next call I expected was notification of delivery time and date. What I got instead was a call the next day asking me if I was still interested in the materials! I couldn’t believe what I was hearing and had visions of the whole project going really badly. I canceled the entire order. NEVER again! The right hand doesn’t know what the left hand is doing in the Chantilly, VA store.read more
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We went to Lumber Liquidators on a Sunday and found 2 flooring options we liked. I brought home samples, but not before leaving a deposit for one of the options to secure the sale price. On Monday, we decided to go with the second option, so I went back to the store and placed the order. They forgot I already gave them $1000 deposit. I had to remind them, otherwise I would have been charged for the whole order. A rep came to our home to take measurements. So far, so good.I went to Lumber Liquidators a third time to straighten out the padding order and arrange for delivery. I still did not receive a receipt or documentation of my deposit, which I placed on a credit card. Each time I went to the store, they had no record of my previous transaction. With delivery anticipated and (I thought) everything finally in order when I left the store the third time, the next call I expected was notification of delivery time and date. What I got instead was a call the next day asking me if I was still interested in the materials! I couldn’t believe what I was hearing and had visions of the whole project going really badly. I canceled the entire order. NEVER again! The right hand doesn’t know what the left hand is doing in the Chantilly, VA store.
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Lumber Liquidatorswww.lumberliquidators.comGo to our Facebook pageGo to our Twitter pageGo to our Google plus pageFor more than two decades, Lumber Liquidators has been committed to providing millions of customers with quality flooring that is sustainable, affordable, and beautiful. That’s why we’ve become the market leader. We take pride in our products, we are proud to use them in our own homes, and we are proud to sell them to you.In 2015, questions were raised about some of our Chinese-made laminate flooring products. So that our customers could be confident in the laminate flooring in their homes, we voluntarily implemented a free customer in-home air testing program in May of 2015. Working with the Consumer Product Safety Commission (CPSC), we committed to continuing the testing program in June of 2016. Through the test program, we have tested over 1,600 floors without a single floor testing above the CPSC’s remediation guideline levels. This means that not a single floor has needed to be replaced. Despite these results, we encourage all customers who are concerned about their Chinese-made laminate floors to visit the “Quality” page under Helpful Information from our website. read more
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In early March 2015, Lumber Liquidators began voluntarily offering free indoor air quality screening to certain of its flooring customers, predominately those who had purchased laminate flooring sourced from China. Home air test kits were selected as a quick, effective way to measure the total level of formaldehyde in indoor air from all sources, not just from the flooring. Formaldehyde is a common compound found in many household products including laminate flooring, furniture, permanent press clothing, floor coverings and certain personal care products. Other sources of formaldehyde in the air include cigarette smoke and emissions from wood-burning fireplaces, kerosene heaters and natural gas stoves.   

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